Frequently Asked Personalised Jewellery Questions
What is personalised jewellery?
Personalised jewellery is custom-made jewellery that is uniquely crafted to reflect individual tastes and preferences. It often includes engravings, birthstones, or other personal elements that make each piece one-of-a-kind.
What types of personalised jewellery do you offer?
Our collection of personalised jewellery includes a variety of options such as:
How long does it take to create and ship personalised jewellery?
Personalised Name Necklaces can take up to 6-8 weeks to arrive as they are custom work, made to order. Engravable jewellery has a wait time of up to 5 business days. However, all other jewellery will be shipped after 1-3 business days.
Can I return my personalised jewellery?
Personalised Name Necklaces, Engravable or resized jewellery and all earrings are not able to be returned unless faulty. Please see our returns policy for further information or contact our friendly customer service team on our online live chat.