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If you have any questions, feel free to chat with us between business hours: Monday - Friday, 8.30am to 5.00pm or leave an enquiry and we'll get back to you as soon as possible.
|Standard Post||Express Post|
|Dispatch Time||1-3 Business Days||1-3 Business Days|
|Shipping Time||7-14 Business Days||1-3 Business Days (Metro)|
1) Important Dispatch Notes:
- Please allow 1-3 business days for your order to be shipped.
- Please allow 7-24 business days for your SPECIAL ORDER to be shipped.
2) Important Shipping Notes:
- Please allow 7-14 business days (after receiving Shipping Confirmation) to receive your Standard Post parcel.
- Please allow 1-3 business days (after receiving Shipping Confirmation) to receive your Express Post parcel.
3) Important Delivery Notes:
- ALL orders require signature on delivery. If you are not home, your parcel will be taken to your nearest post office for collection.
Important Returns Notes:
Wallace Bishop (online) offers 21-day (after being received) returns for change of mind. Please ensure your item/s meet our returns policy. Merchandise must be in new and saleable condition and accompanied by the original sales receipt and original packaging. Item/s may be exchanged for another item of the equivalent value.
You can return your item/s to the below address but please note, return costs will not be reimbursed for change of mind returns.
ATTN: Web Sales
55 Doggett Street, Newstead 4006 QLD
Important Refunds Notes:
Refunds will be issued back to the original payment method used. Please allow 3-7 business days to receive your funds.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.